Connected online

Apparently my Internet habits are very teenage like… I miss my WiFi and cannot leave the phone in the pocket. What I am is a digital settler, connected to my processional community.

I realized this at a training recently, where it was noticed that I had my phone out DURING CLASS. Was it FOMO – no, I just had a thought about testing to share on twitter. As I would usually do during conferences and my working day. We had a good laugh about me always needing my internet and my phones. I took it as a compliment, as that would mean that I was a YOUNG digital rookie, sharing and collaborating. .. like only the cool kids would do.

young-luke

When I model  myself to the Teaching Trios model – I am a digital settler by age/ introduction time. But collaborating and having an online professional interaction is not based on age, nor should it be frowned upon. Online community interaction is done by all ages, diverse and really nothing new. It’s past hype, and not ground breaking. There are models now of how communities evolve and function. And the business, career and personal benefits explained over and over again.
Yet I have more followers on twitter than the company I work for. Sometimes when someone else at work shares curated testing papers, I have seen it already and have met the people who wrote it. (Read Meet the famous people)
When I model myself towards Simon Wardley‘s three-stage model (Pioneers, Settlers, town planners). I don’t jump anything brand new, but I do want to take the groundbreaking and turn it into a framework for others to succeed… So to my kids Netflix is TV, and my mom follows me on Facebook to see what I’m up to. (no good, I swear).

Testers are Knowledge Workers

Treat your testing people as knowledge workers, not rote industrial resources. The later is a spiral to the lowest value, the former is about giving the business valuable knowledge. A modern tester is a knowledge worker – whose prime area is finding information, filtering information, relating information and presenting information. It is a non-linear process, that requires a touch of both creativity and consideration.

The best testing tool is the brain, and the knowledge worker ponder the problems both consciously and unconsciously. She can work without using the hands or legs, but not with a simple headache. It takes a lot of thinking and collaboration with the stakeholders to identify what questions about the product has value to the business. The (context-driven) knowledge focused tester focus both that it works, and that it adds value to the business.

19ad6-cycle

The business focus are far from the classic mindset of testing established around the millennial (2000). where testing is about finding defects and going through the motion of deriving test cases from specifications. – I know I’ve been there. That era is long gone, even dead at some time to Whitaker and Alberto Savoia. Be provoked or even insulted, but it’s the future.

But wake up – it’s not where the testing world is today. The old tools of design techniques and coverage metrics makes less and less sense to the business. They are old-school and classic approaches, in the not so cool way. The cool kids on the block are poppin’ tags – getting new stuff, sharing and exploring. They know that change is the new normal and that what works in one situation doesn’t work in another. Their primary concern and focus is getting knowledge to the decision makers. They are the knowledge workers

The superpower that things will sort themselves out

Amongst my secret weapons are intuition, square lashings, preparing for the unexpected

… and that things will sort themselves out.

For instance:

  • I had planned to step into the parents group (aka PTA, aka forældrerådet) in one of my boys classes. But the day of the election meeting, I was pretty stressed and missed the meeting. Now a couple of months later, there’s a free spot, and I could step in and be very welcome.
  • At work I saw my boss had assigned me a new project for next month. I missed to talk to him about it, but when came around to it – the project allocation had been cancelled.

So recently I have come to value: letting things sort themselves out OVER looking into everything. THAT IS while there is value on preparing everything, I value the first opportunity more.  You might think of it of being sloppy, unprepared and not even tester like.. your loss… What is your secret weapon then?

dad blackbelt

Publications and Presentations

Presentations, Webinars & Podcasts

Articles for The Ministry of Testing, 2011+

  1. Robot Process Automation As A Power Tool For Testing [Ministry of Testing Dojo, Mar 2018]: While there are other power tools for web and API testing, the RPA tools are a class of their own, as RPA tools allow for codeless automation macros on the desktop. RPA tools can do some very handy things. They can be used for both test data and regression testing. In this article, we’ll walk through a real testing example and show how you can get started using RPA. [TOP 6 on the Ministry of testing 2018 article list]
  2. Testing is Shifting [Testing Planet 2017 by the Ministry of Testing, Mar 2017]: Change is the only constant, they say, but we still need to manage change – and cope with it. Coping not only means surviving mentally, but also adjusting to whatever happens and figuring out how to be productive and create value for our stakeholders when things change. [https://dojo.ministryoftesting.com/lessons/testing-is-shifting]
  3. About Closure [The Testing Planet by Ministry of Testing, Nov 2014] When I’m in a testing activity I want my test cases [Passed], my user stories [done] and my coffee [black].  Stuff may have a start point, some states in between and an end state. Let’s look at ways to represent states and articulate the meaning of states. [Reposted: Closing the Gaps]
  4. The Daily Defect Count and the Image of a Camel [The Testing Planet by The Ministry of Testing, April 2014] Count the defects daily – the ones that are part of the project work load. The number goes up and down during the cycle – why and what can you learn? [Reposted: A Track down History ]
  5. The Day Testing Died But Didn’t [The Testing Planet by Ministry of Testing, Jan 2014] To play according to textbooks is fine, up to a certain level. Perhaps up to master level, but not to grand masters. [Reposted: Chess and Testing ]
  6. One Test Case is All You Need [The Testing Planet by The Ministry of Testing, November 2013] If you can come up with just one business transaction – that crystallizes why the customer will be kicking and screaming to want to use your application, then you have a very good understanding of your customer and all you need is that one testcase. [On WebArchive.org]
  7. Recognize and Acknowledge Your Skills [The Testing Planet by the Ministry of Testing, June 2013] What you know and what you do is an important part of being you. Often it is required to rethink: What do I know? What are my skills? How strong are they? [https://jlottosen.wordpress.com/2013/06/18/tying-it-all-together/]
  8. The Build-A-Tester Workshop [The Testing Planet by The Ministry of Testing, June 2013] A small social game of Build-A-Tester can be used in a team to open the discussion, less formally than with Belbin and MBTI checklists. [on WebArchive.org]
  9. A Little Track History that goes a Long Way [The Testing Planet by Ministry of Testing, July 2011] The purpose of this tracking tool is to collect just enough data to answer the frequent question “Will we finish on time” [Reposted; A Track down History ]

Other publications

  • Could Modern Testing Work in The Enterprise [Guest blog for Panaya, May 2018] So far I have mostly thought that “Modern Testing” of the A/B testing podcast would never work in an enterprise context. But it seems some tools and existing approaches in the enterprises already fits well with the ideas of the concept. http://www.panaya.com/blog/testing/could-modern-testing-work-in-the-enterprise/
  • DevOps is cool, but get involved in OpsDev for Test Environment Management too! [Guest blog post for Plutora, Oct 2017] The hyped mnemonic “DevOps” is equally true the other way around: OpsDev http://www.plutora.com/blog/opsdev-test-environments-management
  • Testing during Transition: Test Criteria for Outsourced Software [Sticky Minds by TechWell, May 2017] In the world of IT outsourcing, it is not uncommon for a company to have its applications and infrastructure developed or maintained by others. How would you design acceptance criteria of a transition trial so that it is testable and clearly communicated? https://www.stickyminds.com/article/testing-during-transition-test-criteria-outsourced-software
  • Using Business Decisions to Drive Your Testing Coverage [Sticky Minds by TechWell, November 2014] In a business setting, software testers have a great challenge: to articulate how they support the business lines. One way to approach this is by addressing the business decisions—and there are plenty around. Use them to drive your testing activities and increase the business decisions being covered by testing. http://www.stickyminds.com/article/using-business-decisions-drive-your-testing-coverage 
  • The answer is: Why – because the answer depends on context.[The Testing Circus,vol.6 2.ed February 2015]: When asked about testing approaches, the options are so plentiful, that the reply is often “It depends” – and followed by a range of elaborations. But in our eager to reply, we forget to listen. http://www.testingcircus.com/february-2015/
  • The Testcases Template Trick – Getting One Testcase To Call Another [EuroStar TestHuddle, Nov 2014]: When doing test analysis I often find that we need to do test some customer feature over and over again for a range of combinations. I recently found myself able to redo a trick I learned a long time ago https://huddle.eurostarsoftwaretesting.com/the-testcases-template-trick/

Lego Role Models for Girls

Who had the family’s largest LEGO set his Christmas – not the boys (age 8-10), neither the “boys” (age 40 and up) – it wasn’t me* – but the 11-year-old girl and her 8 wheel 42008 Service Truck – 1276 pieces, power functions, pneumatic, gears and 44 cm forcefulness. There was no boy band merchandize, no glitter or similar gender framing. Quite a project – as is the story about the “Research Institute” mini-figure set.

42008-121110 Continue reading

A commercial body of Knowledge

What I know of the ISO29119 is that specifies specific numerated techniques, documents and document content. I know this from their website, where I can read that it will cost me $1000 to buy “the book” (club discounts available) – the body of knowledge.

It’s a collective work written by a number of people in the industry, and have been years in the making. Some of the people work in consulting and provide training in the framework, some of the companies sponsoring the work provide consulting in implementation of the framework. Companies can have an audit for a certificate too. That will require a large investment as the organisation have to (norminative) conform to plenty of “shall”.

But besides that it’s a closed book (and it’s not even on Amazon). To me the 29119 is misguided from the beginning, it should be a book – a commercial body of knowledge, like TMAP or like ITIL. Something that you could buy into or not. Not something in any respect labelled as a international standard.

  • It seems it requires either a range of documents and lot of tailoring
  • It seems to be some what “dated” in the addressing ways of testing being added in recent years
  • It seems to claim that it has consensus in the industry
  • It seems that some people have tried to participate , but failed
  • It seems that some people did not want to participate on principle, even if invited
  • It seems to claim that it is a silver bullet, a one size fits all

I cannot evaluate the implications for my customers asking about compliance without elaboration – on the details of 29119, and on the customers objectives. What is the business driver for complying with said framework? Which is actually what I was looking for – what helps the (customer) business making a business?

I doubt that someone else’s delivery framework can provide you with the DNA, the unique value proposition, of the specific context that is needed – for you! #ImLookingAtYou. If we blindly comply with the framework what is the driver besides cost and commodity. If the driver is something else, then start right there. Start with how testing and artefacts implements the strategy, values and decisions that you have. Start with “innovative“, “quality of life“, “coherent” – how does that relate to your testing.

See also

Mindmaps for 400

Finally non-profit self-organizing software testing is happening in Denmark. On may 21 2014 we actually had two events:

At the first I was glad to share my experiences using mind maps in software testing, note taking and information structuring. (Get the PDF Xmind mind map here: https://jlottosen.files.wordpress.com/2014/05/mindmaps-400.pdf)

You stop going deeper down the tree, when there is nothing more knowledge to gain, just like good (exploratory) testing.

Cultural context of the “for 100″ comes from the Jeopardy TV Quiz, where the questions come in 4 levels: 100, 200,300, 400 for the  increasingly harder questions. The prize is similarly $100 for level 100 etc.