Low-code – the Bigger Picture

Low-code test automation is part of a bigger trend in IT. Forresters and Gartner call it the “Citizen Developer” – the general idea that many business activities can be achieved by business users and citizens directly without the need for big IT projects… initially.

For the last 10 years we have mockingly called Robot Process Automation (RPA) a “poor man’s integration”, in the sense that instead of building sic “real” integration, we build an RPA robot to handle the interface. But it’s equally low-code when your Apple Shortcuts trigger application events or you use Airtables or SmartSheets instead of MS Office tools.

In the mocking from IT teams, we do tend to forget that low-code tools are a short-term efficient and user-friendly way for organizations without a big IT budget to solve some common problems. That it can very well make business sense to RPA data between systems until the last silo has been cemented over.

There is a clear trend that the business units of large enterprises are getting more tech-savvy and can do more IT things on their own: order a new OS, configure a new form, populate tables, and configure collaborative work products. Previously these actions would have mockingly been called “shadow IT” when outside the realm of the IT units. Now it’s more out in the open – and where the IT spend money is.

Low code is, when you squint at it, all about the visualization and abstraction of something that previously took coding in IDEs, tinkering in Excel sheets, and similarly skilled IT labor to configure. It’s really nothing new in the history of IT. For large global enterprise companies, it has always been about consolidating business IT systems and redefining new coherent ways of working.

Replace the existing system suite of 10+ tools with one Software-as-a-Service Solution to create and maintain product information, so that it can be kept in one place and inspire additional digital transformation.

The strategic objective for a large global company in 2022

The current journey for these global enterprises is to move the IT savvy-ness into the business units and make the business units more autonomous in their IT spending. There’s no need to hire an external outsourcing company to maintain the IT operations when most can be done by a few internal staff inside the cloud dashboards or similar admin modules of Salesforce and ServiceNow.

Give it some time, though.

While low-code and RPA can in some cases be effectively coded by business experts – they will soon need some good old computer science techniques to maintain the RPA and low-code shoe strings. At the end of the day, visual code is still code. And low-code test automation is just part of a bigger picture.

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