Cutting costs will not get you value

@The_Whole_Outsourcing_Industry: Labor arbitrage built your house of cards. #Bubble What’s next? | DECEMBER 13TH, 2011 | Horses for sources]

So, in the midst of economic haircuts, CIOs surrendered by outsourcing their staff to offshore companies that brought CMM and ITIL process rigor.  Yet, these efforts did little to simplify underlying application and infrastructure platforms that drove their high costs.

Today’s wiser buyers know that the value of accounts payable, procurement, or customer service shouldn’t be equated to its cost per invoice, PO, or call.  They want value.

 if buyers fail to establish the right governance leadership, they will fail to achieve their ultimate goals.

Se also Cost is no longer the differentiator, get ready to deliver servicesAre you an outsourcing pro, or a global business pro?

Advertisements

6 thoughts on “Cutting costs will not get you value

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s