In-the-Flow and Above-the-Flow

[Michael Idinopulos’s blog | December 26 2007]

In-the-Flow wikis enable people do their day-to-day work in the wiki itself. These wikis are typically replacing email, virtual team rooms, and project management systems.

Above-the-Flow wikis invite users to step out of the daily flow of work and reflect, codify, and share something about what they do. These wikis are typically replacing knowledge management systems (or creating knowledge management systems for the first time).

See also Why Enterprise Social Efforts Fail and Succed

http://vladdolezal.com/blog/2011/flow/